High Level Management
At Thompson And Wallace, we have realised that the property management world is in need of a shift. Typical Property Management services can be expensive, inefficient and lacking in quality of service. We provide a cost effective remote property management service with an ethos of customer service excellence.
Our Three Pillars Of Management
1. Maintaining your asset to a high standard
2. Providing you and your tenants with a friendly and responsive service
3. Using our experience and knowledge to ensure your property and related tenancies are compliant
1. We Maintain Your Asset To A High Standard
We know that typically your assets represent your future financial stability. In order to reap the benefits of your current investments today, we have to anticipate the challenges of tomorrow. As with any asset, wear and tear will eventually occur and we play a key role in ensuring that the effects of this are kept to a minimum and dealt with swiftly. At Thompson & Wallace we respond quickly and thoroughly to maintenance issues, being careful to assess situations properly on a case-by-case basis and taking the appropriate measures to mitigate negative effects where required.
2. We Provide You And Your Tenants With A Great Service
We know that fast, clear and friendly communication ensures a smooth and pleasant experience for all parties. The most frustrating part of an issue arising can often be being kept in the dark. We make sure that everyone is kept up to date on matters and that contentious issues are contained and not allowed to escalate. Communication will always be transparent and respectful, fostering great relationships with all involved.
3. Using Our Knowledge And Experience To Ensure Compliance
Having the confidence that your tenancies are compliant can be a daunting prospect, particularly for first-time landlords. Take advantage of our experience, knowledge and insight to guarantee that not only are your tenancies right first time, but that you’re compliant from start to finish. The implications of not being compliant can be far-reaching so working with us will ensure you never fall foul of legislation.
